FAQs
How Do I Manage My Subscription
Follow this link and then enter the email associated with your subscription.
You will receive an email with direct access.
You can also Log into your account and click "Manage Subscription". If you do not have an account, please create one.
If you're still having trouble, please email us at support@bigshoulderscoffee.com or fill out our contact form.
What Coffee's Are Available For Subscription
We currently offer four roasts on subscription:
Can I Pause My Subscription
Yes, you can pause your subscription in your subscription dashboard.
Log in to your account > Click "Manage Subscriptions" > Scroll down and click "Pause Subscription"
Can I Cancel My Subscription
Yes, you can cancel your subscription in your subscription dashboard.
Log in to your account > Click "Manage Subscriptions" > Click "Cancel Subscription"
How Do I Change My Coffee Blend?
Log in to your account> Click "Manage Subscriptions" > In your product details click "Swap Product"
Will You Be Adding New Blends To Subscriptions?
Yes! We plan to have more roasts available for subscriptions.
Be sure to subscribe to our newsletter to get updates.
